Privacy Policy
Last updated: January 2026
Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, shipping address, and payment information when you place an order, create an account, or sign up for our newsletter. We also automatically collect certain information about your device and browsing behavior, including IP address, browser type, and pages visited.
How We Use Your Information
We use your information to process and fulfill orders, communicate with you about your orders and our products, administer your Sweet Rewards account, personalize your shopping experience, send marketing emails (with your consent), improve our website and services, and comply with legal obligations.
Information Sharing
We do not sell your personal information. We may share your information with trusted third-party service providers who help us operate our business (such as payment processors, shipping carriers, and email service providers), all of whom are bound by confidentiality obligations. We may also disclose information when required by law.
Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and serve targeted advertisements. You can control cookies through your browser settings, though disabling them may affect website functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including SSL encryption for all data transmissions, secure payment processing, and restricted access to personal data on a need-to-know basis.
Your Rights
You have the right to access, correct, or delete your personal information, opt out of marketing communications, and request a copy of your data. To exercise these rights, please contact us at hello@lumpofsugar.com.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and, where appropriate, sending you an email notification. Continued use of our services after changes constitutes acceptance of the updated policy.
